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      ORDERS AND PROCESSING


      All order are processed within 1-3 business days. Once your order has been processed you will receive a confirmation email. A second email will be send and once your order has been shipped.


      SHIPPING 


      1. Netherlands
      • Shipping to the Netherlands with track & trace: €5,00
      • Free shipping on orders over €100,00
      • 1 working day tracked delivery service.

      1. Europe (zone 1)
      • Shipping to countries in Europe in zone 1 with track & trace: €10,00
      • Free shipping on orders over €100,00
      • 1 -2 working days tracked delivery service.

      1. Europe (zone 2)
      • Shipping to countries in Europe in zone 2 with track & trace: €15,00
      • Free shipping on orders over €100,00
      • 4-6 working days tracked delivery service.

      1. World 
      • Shipping to the rest of the world with track & trace: €25,00
      • Free shipping on orders over €100,00
      • 4-9 working days tracked delivery service.

      Customs


      All customs/import duties are charged once the parcel reaches its destination country. The charges must be paid by the recipient of the parcel. We have no control over these charges. Customs policies and import duties vary widely from country to country.

       

      RETURNS

      Friends of the Fast Lane offer 30 days to return your goods after your receive them. For a smooth process please do the following:

      • Use the included form that came with your order or download it here.
      • Send your unwanted items back to our headquarters via a tracked service.
      • All items must be in its original, unused condition and with tags.
      • Make sure you keep the receipt of the tracked service in a good place since this will act as your proof of delivery.

      Once we receive your return we will start to process it. Please allow up to 5-10 working days for your returned items to be refunded. 

       

      NOTES

      • The return costs are the responsibility of the customer, we do not offer free returns.
      • Purchased sales items are non-refundable.